Where our warehouse located?
Hongkong Warehouse——Our main warehouse where stock more than 19800 types replacement / Original batteries.
When will my order be shipped?
In most cases, products will be processed and shipped within 24 hours of receiving the order. Shipping information will be available the day after your item has shipped, and you can get shipping information of your order on your email
When i can receive my items?
In USA ——About 5~11 Working Days (By DHL)
Other Country ——About 9~17 days ( China—->Local Post Office—->Customer )
|Shipping Methods||Ship To||Estimated Delivery Time|
|PostNL||Ireland||18-25 business days|
|PostNL||United Kingdom||18-28 business days|
|PostNL||Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Switzerland||20-30 business days|
|17Track.net||Bulgaria, Croatia, Estonia, Finland, Israel, Greece, Latvia, Lithuania, Malta, Monaco, Romania, Slovenia, Sweden||20-35 business days|
In USA & Canada—— Free shipping
Other Country —– Free shipping
Can i get a tracking number for my package?
Yes, but if you didn’t receive it, you can get it by yourself
For network or server reason, we can’t make sure every customer will receive this email, so if you didn’t receive this email in 3 days, you can get it by yourself or contact our service.
Can i Know the Tracking url?
1. The Tracking Url will be sent to you in the email with Tracking number.
In Canada,USA, https://webtrack.dhlglobalmail.com/?trackingnumber
In Other Country: You can tracking it on the local main post system after item arrived your country.
2. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable. The address can be your home, your place of business, your traveling aim place, or another residence address and all of the packages can be tracked.
3. All orders will be shipped from our USA, UK, Europe, Australia or HONG KONG international stores at the same day if order before PM 15:00. The shipping ways have many optional: Royal Mail, UPS, USPS Global Priority Mail, DHL, FEDEX, HONG KONG Post and more. If you want to use other shipping method, please feel free to contact us, Email: contact us
Special Soft Remind
We are sorry to tell you that local pickup is not available on our website.
We are not responsible for wrong or undeliverable address(you need write carefully when order)
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.